di111 Frequently Asked Questions

Creating a di111 account takes under two minutes. Go to di111.pro, tap the registration link, enter your mobile number and a secure password, and confirm you are aged 21 or above. An OTP will be sent to your number to verify the account. Once verified, your di111 account is active and ready for your first deposit via bKash, Nagad or Rocket.

di111 may request KYC documents at the withdrawal stage or if unusual activity is detected on your account. You will typically need a clear copy of your National ID (NID) card or passport, plus confirmation that the mobile wallet used for deposits is registered in your own name. Submitting legible, accurate copies speeds up the process and avoids delays to your withdrawal.

The minimum age to register and play on di111 is 21 years — this is a strict, non-negotiable rule with no exceptions. di111 does not permit anyone under 21 to hold an account. Age is confirmed at registration and may be re-verified at any stage. Accounts found to belong to players under 21 will be immediately closed and deposits refunded minus any winnings already paid.

To reset your di111 password, tap the Forgot Password link on the login page, enter your registered mobile number, and enter the OTP you receive. You can then set a new password immediately. If the OTP does not arrive within a few minutes, check the number matches your registered mobile. For persistent login issues, contact di111 support at [email protected].

No — di111 strictly permits one account per player. Duplicate accounts registered to the same person, mobile number, device or payment method violate di111's Terms and Conditions. If a duplicate is detected, both accounts may be closed and any bonus winnings forfeited. If you have accidentally created a second account, contact support at [email protected] to resolve it before any action is taken.

To deposit via bKash on di111, log in to your account, go to the Deposit section, select bKash, and enter the amount you want to deposit. You will be shown di111's bKash merchant number — send the exact amount from your bKash app and then enter the bKash transaction ID on the di111 deposit screen. Most bKash deposits are credited to your di111 balance within 5 to 15 minutes. The minimum bKash deposit is ৳200.

bKash deposits on di111 are usually credited within 5 to 15 minutes of the transaction being sent. During high-traffic periods such as a live BPL or T20 match, processing may take up to 30 minutes. If your deposit has not appeared after 30 minutes and you have the bKash transaction reference, contact di111 support at [email protected] with the reference number and the team will resolve it promptly.

The minimum withdrawal amount on di111 is ৳500. Withdrawals are sent to your registered mobile wallet — bKash, Nagad or Rocket — and the wallet must be registered in your own name to comply with di111's identity requirements. Most withdrawal requests are processed within 1 to 4 hours during normal operating periods. Larger amounts may go through a brief manual review before being released.

di111 does not charge a platform fee on standard deposits or withdrawals. Any applicable fees come from the payment provider — for example, bKash or Nagad may apply their standard transaction charges on your side. di111 will never deduct a processing fee from your account balance without prior notice. Always check your mobile wallet's own fee schedule before making a transaction.

di111 currently processes withdrawals via mobile wallets (bKash, Nagad, Rocket, Upay) rather than direct bank transfer. If you hold an account with Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank or any other Bangladeshi bank, the recommended approach is to withdraw to your bKash or Nagad wallet first, then transfer from your wallet to your bank account. This route is faster and more reliable for most players in Bangladesh.

di111 offers a comprehensive range of cricket betting markets including match winner, top batsman, top bowler, total runs, over/under totals, player performance props, and live in-play betting with real-time odds. Supported competitions include the BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC Champions Trophy, and Test series featuring the Bangladesh Tigers. In-play odds are updated ball by ball so you can place bets while the action is live.

Yes — di111 is fully mobile-optimised and runs entirely in your phone's browser, so no app download is required. The platform works smoothly on Android and iOS devices including Samsung Galaxy, Xiaomi, Realme, Vivo and iPhone models commonly used across Dhaka, Chittagong, Sylhet and the rest of Bangladesh. All you need is a stable WiFi or mobile data connection and a supported browser such as Chrome or Safari.

All games on di111 use certified Random Number Generators (RNG) supplied by licensed studios including Pragmatic Play, Evolution Gaming, Ezugi, and Spribe, ensuring every outcome is genuinely random and cannot be manipulated. Game results are determined independently before they are displayed to the player. RTP (Return to Player) figures for individual slot games are stated in each game's information panel inside the di111 lobby.

di111 offers a wide live casino lobby powered by Evolution Gaming and Ezugi, streamed in HD with real dealers. Popular titles include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Teen Patti, Dragon Tiger, and game show formats such as Crazy Time and Monopoly Live. All live tables run around the clock and are fully accessible from a mobile browser — no separate download needed.

In-play bets on BPL matches at di111 are settled on the official result at the moment each market closes. If a match is abandoned or no result is declared, all open bets on that match are voided and stakes returned to player balances. Odds can change rapidly during live play — bets are accepted at the odds displayed at the exact moment the bet is confirmed. Minimum and maximum stake limits per market are shown in the di111 sportsbook.

di111 offers a welcome bonus to new players on their first qualifying deposit. The exact bonus percentage and maximum amount are shown on the promotions page at the time you register — offers may be elevated during special events such as BPL season, Eid or Pohela Boishakh. To claim the welcome bonus, opt in during the deposit process. The bonus is credited to your di111 account shortly after your deposit is confirmed.

A wagering requirement (also called rollover) is the number of times you must bet your bonus amount before it converts to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means placing a total of ৳20,000 in bets before the bonus becomes real cash. The specific wagering requirement for each di111 promotion is stated in that promotion's terms. Slots typically contribute 100% toward the rollover; some table games may contribute less.

Yes — bonuses and bonus winnings on di111 carry an expiry period stated in each promotion's individual terms. If the wagering requirement is not completed before the expiry date, the bonus balance and any associated winnings are forfeited automatically. The expiry clock starts from the moment the bonus is credited to your account. Always read the full promotion terms before opting in to avoid losing a bonus due to expiry.

di111 rewards regular players through ongoing reload bonuses, cashback offers, and special promotions tied to major cricket events such as BPL, IPL and T20 World Cup. High-volume players may be eligible for dedicated VIP arrangements — contact the support team at [email protected] to enquire about personalised offers. Loyalty rewards are based on real-money wagering activity and are separate from the new-player welcome bonus.

di111 is a safe and reliable platform for Bangladeshi players. The site uses SSL/TLS encryption to protect all personal data and financial transactions, and account funds are held separately from operational funds. Games are supplied by certified studios with verified RNG technology, ensuring fair outcomes. di111 operates with transparent terms and a clear responsible gaming policy, and the support team is available at [email protected] around the clock.

To self-exclude from di111, contact the support team at [email protected] and request account exclusion. State your registered mobile number and your preferred exclusion period — options include 6 months, 1 year, 3 years, or permanent. di111 processes self-exclusion requests promptly, closes the account to all gambling activity, and suspends promotional communications for the duration. Self-exclusion cannot be reversed before the period ends. This tool is free and available to all players.

You can set a daily, weekly or monthly deposit limit directly from your di111 account settings. Once a limit is set it takes effect immediately and cannot be increased until a mandatory cooling-off period has passed — this protects you from impulsive decisions during a losing session. Lowering a limit takes effect instantly. Deposit limits are one of the most effective responsible gaming tools on di111, and all players aged 21 and above are encouraged to set one that reflects their personal entertainment budget.