di111 Privacy Policy
This Privacy Policy explains what personal information di111 collects from players in Bangladesh, how it is used, how it is protected, and the rights available to you as a registered user of the platform.
How di111 Handles Your Personal Information
di111 ("we", "us", "the Platform") is committed to handling your personal information with care, transparency and respect. This Privacy Policy ("Policy") applies to all data collected through the di111 website at https://di111.pro and any associated mobile access points used by players in Bangladesh. By registering an account on di111 or continuing to use the Platform, you acknowledge that you have read and understood this Policy.
This Policy covers: what personal data di111 collects and why; how that data is stored, processed and protected; with whom (if anyone) data is shared; how long data is retained; and what rights players have regarding their own data. di111 does not sell personal data to third parties and never will.
Important: This Policy should be read alongside the di111 Terms and Conditions. If there is any conflict between this Policy and the Terms regarding how personal data is handled, this Policy takes precedence on matters of data privacy.
Six Privacy Commitments di111 Makes to Every Player
These are the core privacy commitments that govern how di111 handles all player data across the platform.
What Personal Information di111 Collects
di111 collects personal information only when it is necessary for operating the platform, verifying player identity, processing transactions, preventing fraud, or meeting responsible gaming obligations. The categories of personal information di111 may collect are set out below.
📋 Registration Information
When you create a di111 account, we collect your mobile phone number (used as your primary account identifier), your chosen display name or username, your date of birth (to verify the 21+ age requirement), and a password (stored in encrypted form — di111 never stores plaintext passwords). If you complete KYC verification, we also collect a scanned or photographed copy of your government-issued photo ID.
📱 Mobile Contact Information
Your registered Bangladeshi mobile number is the primary contact channel for account security communications, OTP verification, withdrawal confirmations, and (where you have opted in) promotional notifications. di111 does not collect or store your physical address for general account purposes.
💻 Technical and Usage Data
When you access di111, our servers automatically log certain technical information: your IP address, browser type and version, device model, operating system, session timestamps, pages visited, game sessions opened, bet history, and session duration. This data is used for security monitoring, fraud prevention, and platform performance analysis. It is not linked to your identity for marketing purposes.
💳 Transaction Records
di111 retains records of all financial transactions associated with your account, including deposits and withdrawals processed via bKash, Nagad, Rocket, or Upay. Transaction records include the amount, timestamp, transaction reference, and payment method used. Full payment credentials (e.g. your bKash PIN or mobile banking password) are never stored by di111 — they are entered directly on the payment provider's platform.
How di111 Uses Your Personal Information
di111 uses personal information only for purposes that are directly connected to operating a safe, legal and functional gambling platform for players in Bangladesh. Specifically, your personal information may be used for the following purposes:
- To create and maintain your di111 account, including verifying that you meet the age and eligibility requirements before your account is activated.
- To process deposits and withdrawals via bKash, Nagad, Rocket and Upay, and to maintain accurate transaction records for your account.
- To verify your identity and prevent fraud, money laundering, and multi-accounting, in compliance with responsible gaming and anti-financial-crime obligations.
- To provide customer support, including responding to account enquiries, processing disputes, and investigating complaints that you raise with di111 support.
- To send you account-related communications via SMS to your registered mobile number, including security alerts, OTP codes, and withdrawal confirmations. Promotional messages are only sent if you have opted in.
- To monitor gameplay for responsible gaming purposes, including identifying patterns that may indicate problem gambling, and to enforce deposit limits or self-exclusion where these have been set by the player or by di111's responsible gaming team.
When and With Whom di111 Shares Your Data
di111 does not sell, rent or trade personal player data. Your data may however be shared in limited, specific circumstances as described below. In all cases, any third party receiving data is required to handle it in accordance with data protection standards consistent with this Policy.
🏦 Payment Processors
To process deposits and withdrawals, di111 passes necessary transaction data to bKash, Nagad, Rocket and Upay. This is limited to the information required to complete the transaction — typically your registered mobile number and the transaction amount. di111 does not pass your di111 account password or game history to payment processors.
🔎 Fraud and Compliance
Where di111 has a reasonable basis to suspect fraud, money laundering, or other illegal conduct, we may share relevant account data with fraud detection partners or with law enforcement or regulatory bodies in Bangladesh where required by applicable law. di111 will not share data with law enforcement beyond what is legally required.
⚙️ Game Providers
Some games on di111 are delivered by third-party providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi and others. These providers may receive a session token or anonymised player identifier to authenticate your game session. They do not receive your mobile number, real name, or payment details. Provider integrations are governed by data processing agreements that require them to protect your data.
No Marketing Sales: di111 will never share your personal data with advertising networks, data aggregators, or third-party marketing platforms for profiling or targeting purposes. Your identity on di111 stays within di111.
Payment Data and Mobile Wallet Transactions
All deposits and withdrawals on di111 are processed via mobile financial services — bKash, Nagad, Rocket and Upay — in Bangladeshi Taka (BDT). When you initiate a deposit or withdrawal, you are directed to or interact with the payment provider's own secure interface. di111 does not capture or store your mobile banking credentials, bKash PIN, or Nagad password at any point. Only the transaction outcome (success or failure), the amount, the reference number, and the timestamp are recorded in your di111 account history.
If you believe an unauthorized transaction has occurred on your di111 account, contact support immediately at [email protected]. di111 will investigate and, where the unauthorized activity is confirmed, work with the relevant payment provider to resolve the situation. Players are reminded that they must never share their mobile banking credentials with anyone, including di111 support staff.
Cookies and Tracking Technologies
di111 uses cookies and similar browser-based technologies to keep you logged in between sessions, remember your preferences, and monitor platform performance. di111 does not use cross-site advertising cookies or third-party behavioural tracking pixels. The types of cookies di111 uses are:
- Session cookies: these are temporary cookies that expire when you close your browser. They keep you authenticated during your active session on di111 so you do not need to log in again each time you navigate between pages.
- Persistent cookies: these remain on your device for a set period and allow di111 to remember your language preference and login status so your next visit starts more smoothly. Persistent cookies on di111 do not track you across other websites.
- Analytics cookies: di111 uses anonymised, aggregated analytics data to understand how players navigate the platform and where performance improvements are needed. This data cannot be used to identify you individually.
Most browsers allow you to control cookie settings, including blocking or deleting cookies. Please note that disabling session cookies will prevent you from staying logged in to di111 and may affect platform functionality. di111 does not respond to "Do Not Track" browser signals at this time, as we do not engage in cross-site tracking.
How Long di111 Keeps Your Personal Data
di111 retains personal data for as long as your account is active and for a defined period after account closure. Active account data — including your registration details, transaction records, and game history — is retained for the lifetime of your account. This data enables di111 to operate your account, process withdrawals, resolve disputes, and meet anti-money-laundering recordkeeping requirements.
Following account closure (whether voluntary or by di111), di111 retains transaction records and KYC documents for a minimum of five years to meet anti-financial-crime compliance obligations. After this mandatory retention period has expired, personal data is permanently deleted or irreversibly anonymised. You may request confirmation of when your data is scheduled for deletion by contacting [email protected].
Your Data Rights as a di111 Player
di111 respects your right to understand and control how your personal data is used. The following rights are available to all registered di111 players in Bangladesh:
- Right of access: you may request a summary of the personal data di111 holds about you at any time. We will respond within 30 days of a verified request.
- Right of rectification: if any personal data di111 holds about you is inaccurate or incomplete, you may request that it be corrected. For account details such as your registered mobile number, correction requests are processed via the support team.
- Right of erasure: following account closure and after the mandatory five-year retention period has expired, your personal data will be permanently deleted. You may request confirmation of this timeline at any time.
- Right to withdraw consent for marketing: if you have opted in to receive promotional SMS messages from di111, you may withdraw that consent at any time by contacting support or replying STOP to any promotional message.
- Right to lodge a complaint: if you believe di111 has handled your personal data improperly, you may raise a formal complaint by emailing [email protected]. di111 will investigate and respond within 14 days.
To exercise any of the rights above, contact di111 support at [email protected]. Please provide your registered mobile number so your identity can be verified before any data action is taken. di111 will not action data requests from unverified individuals.
How di111 Protects Your Personal Data
di111 implements technical and organisational security measures designed to protect personal data from unauthorised access, accidental loss, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit between your device and di111's servers; encrypted storage of sensitive data including passwords (which are hashed and never stored in plaintext); access controls that restrict internal staff access to personal data on a need-to-know basis; and regular security reviews of platform infrastructure.
No security system is completely infallible. In the unlikely event of a data breach that affects your personal information, di111 will notify affected players promptly and take all reasonable steps to contain and remediate the breach. di111 will not attempt to conceal a data breach affecting players. Your security also depends on keeping your own login credentials confidential — never share your di111 password with anyone.
Minors and the 21+ Age Requirement
di111 is strictly an adults-only platform. The minimum age to register and use di111 is 21 years. di111 does not knowingly collect personal information from individuals under the age of 21. If di111 discovers that an account has been registered by a person under 21, the account will be immediately closed, any balance returned in accordance with the Terms, and all personal data associated with the underage account will be deleted promptly.
Parent or Guardian Notice: If you believe a person under 21 in your household has registered or attempted to register a di111 account, please contact support immediately at [email protected]. di111 will act on verified reports without delay.
Changes to This Privacy Policy
di111 may update this Privacy Policy from time to time to reflect changes in platform operations, data handling practices, or applicable legal requirements. When changes are made, the "Last updated" date at the top of this page will be revised. Where changes are material — meaning they significantly affect how your personal data is used or your rights regarding it — di111 will notify registered players via SMS to their registered mobile number.
Continued use of di111 following notification of a policy change constitutes acceptance of the revised Policy. If you do not agree with any changes to this Policy, you should stop using di111 and close your account. The most current version of this Policy is always available at https://di111.pro/privacy-policy.
Contact di111 About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way di111 handles your personal data, please contact the di111 support team. All privacy-related enquiries are treated as priority communications and handled by a designated team member.
✉️ Privacy Support Contact
Email di111 support at [email protected] with the subject line "Privacy Request" and your registered mobile number. The team is available 24/7 and aims to respond to all privacy enquiries within one business hour during peak Bangladesh Standard Time hours (6pm–2am BST, UTC+6).
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